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Media Support and Guidelines

Media Inquiries

Hahnemann University Hospital’s Public Relations Department coordinates media inquiries and interviews with local, national and international news organizations. A public relations representative is on-call 24 hours a day, seven days a week for reporters and editors on deadline. We will make every effort to adhere to specific timelines and meet deadlines. We encourage members of the press to contact our department to arrange interviews with administrators, physicians, staff and patients for stories about Hahnemann and the healthcare industry. We are here to help you connect with the appropriate subject matter experts or obtain information for specific requests.

Media Relations Support

If you are a member of the press looking to connect with Hahnemann University Hospital, please contact Jennifer Mease., director of communications, Monday through Friday from 8:30 a.m. - 5 p.m. at 215-762-8971, or by email at If you need to reach the Communications Department after-hours, please call 215-762-7000 to have the on-call media relations representative paged.

Patient Conditions

While protecting the privacy and confidentiality of its patients and patient information, Hahnemann University Hospital also strives to assist the news media’s efforts to report legitimate news. The Hahnemann Public Relations Department abides by the guidelines set forth under the privacy regulations of the federal Health Insurance Portability and Accountability Act (HIPPA) when releasing patient conditions.

Please call the hospital’s Nurse Staffing Office at 215-762-7640 to request a patient condition. Please provide the patient's first and last name. In most cases we will be able to provide a one-word condition that is described as follows:

  • Undetermined: Patient is awaiting physician and/or assessment.
  • Good: Vital signs are stable and within normal limits. Patient is conscious and comfortable. Indicators are excellent.
  • Fair: Vital signs are stable and within normal limits. Patient is conscious, but may be uncomfortable. Indicators are favorable.
  • Serious: Vital signs may be unstable and not within normal limits. Patient is acutely ill. Indicators are questionable.
  • Critical: Vital signs are unstable and not within normal limits. Patient may be unconscious. Indicators are unfavorable.
  • Treated and Released: Received treatment but not admitted.
  • Treated and Transferred: Received treatment, transferred to a different facility.

Please note that the term "stable" is not a condition. This term should not be used in combination with other conditions, which by definition, often indicate a patient is unstable.

Filming and Photography Guidelines

Please notify the Public Relations Department prior to any recording, filming or photographing on Hahnemann’s campus. In addition, all members of the media must be accompanied by a Public Relations representative while on a campus assignment. Please call 215-762-8971, or email to schedule an interview.

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